YellowSquare Reviews
YellowSquare is more than a hostel; it’s an international community designed for travelers who want to connect, work, and hang out. Across our locations in Italy and Greece, we provide female-only dorms, shared dorms, and private ensuite rooms, alongside working spaces and daily activities. Definitely not a boring hostel. From working over a coffee to evening events in our venues, we create a active atmosphere where locals and travelers meet and make friends. Every YellowSquare is a gateway to the city, focused on social vibes and the right place to meet people.
It was good
We loved this hostel. The atmosphere was really enjoyable. The free pasta were a nice thing when you travel on a budget ! Very clean. I’ll definitely be back.
All staff members were genuinely eager to help.
Dear YellowSquare Florence Team,
I am writing to formally file a complaint regarding my check-in experience at your hostel on August 2, 2025.
I arrived at the hostel at approximately 4:00 PM, which is slightly after the official check-in time of 3:00 PM. I was one of the earlier arrivals that afternoon. During check-in, I politely asked the receptionist(Denise Deputy) if it was possible to be assigned a lower bunk bed and preferably on a higher floor. She responded that typically such preferences need to be noted at the time of booking, and that lower bunks were likely already reserved. Nonetheless, she offered to check the availability. After a short pause, she told me there were none available. A few seconds later, she checked again and repeated that no lower bunks or higher-floor beds were available.
However, that evening I discovered that in Room 103, where I was assigned, there were only three guests in total, and at least two lower bunks were unoccupied. I took a photo at 12:52 AM, clearly showing the vacant lower bunks and by the next morning, the same bunks were still unused. Moreover, I checked the Booking.com app , and the room type I booked still showed five rooms (or beds) available for that day. I also spoke with other guests and staff, who confirmed that the current occupancy rate is around 50%, suggesting there were many vacant beds, including lower bunks and higher floors’.
Therefore, the receptionist’s statement that no lower bunks were available appears to be unreasonable and inaccurate. As a solo female traveler from China, this experience made me question the professionalism of the front desk staff and led to discomfort and unease, especially since my request was reasonable and made politely.
Furthermore, on the morning of August 3, I approached the same receptionist(Denise deputy)again and politely asked if I could move to a lower bunk. I also mentioned that the night before, two lower bunks in my room had clearly not been occupied, despite her telling me they were unavailable.
She did not directly respond to the contradiction I pointed out, but simply said, “I have to check, I have to check.” After checking, she confirmed that a lower bunk was now available. However, she then told me that I needed to clean the bed myself before moving. I was honestly surprised and thought I might have misunderstood, since cleaning beds is normally the responsibility of housekeeping staff, not guests but she still said that I needed to clean the beds bed myself.
I repeated to her that the lower bunk had never been used, and was clearly unoccupied the entire time. Therefore, no cleaning was necessary. Still, I felt her response and handling of the situation were inappropriate and unprofessional, especially for a hospitality setting.
I would sincerely appreciate an explanation of the following:
Why was I told that no lower bunks were available when they clearly were?
Was this a miscommunication, a mistake, or some other internal policy not communicated to guests?
Please find below the relevant details:
Booking Number: 10…
If necessary, I am also able to provide more evidence of this case.
I want to express that I do enjoy the environment at YellowSquare Hostel and find most of your staff very friendly and helpful. However, I do hope this issue can be taken seriously and addressed appropriately.
Thank you for your time, and I look forward to your response.
Sincerely,
F. M.
Auch an Amazing Hostel! Very clean, the Food an ambiance is great. Loved the pool and all the activities!
Everything was perfect. Everyone from the stuff was there to help anytime. The only thing that I didn’t like and that’s why I put 9 and not 10was the fact that the day of my check out, I went to the communal kitchen to grab from the fridge some of my food, and they had already threw it away… It could be better to wait 1 our after check out time before clean the kitchen and the fridge as well…
I had a great time. The pool is a great place to meet people and the pasta is very convenient.
The rooms were clean, comfortable, and nicely furnished.
The hostel was really clean and the vibe was good. Had heaps of fun events and location was great! My issue was that unfortunately someone working at reception checked in a guest under my name as both our first names were the same. This meant that I actually had to pay extra than what I expected. I originally booked the 6 bed female dorm and then had to pay extra for the 4 bed female dorm. Not just that happened but also my first night there, I was alone in the dorm and around 2:30-3:00am someone comes in and sleeps on the bed above me. I don’t understand how they got in and this just made me a little uncomfortable. I’m guessing this person couldn’t sleep in their room that night and the reception gave a key to my dorm. I would rather have been woken up and told that someone was going to sleep in the room for the night.
Nuff said
It was fun, clean and the stuff was really nice! Activities and drinks are perfect for stuffy night
The room was really spacious with very comfy beds, the added curtain provided privacy and space. Through the hostel run events managed to meet lovely people that we then met up with multiple times. The hostel was extremely helpful printing off train tickets for us and help with laundry. Great location too can walk into town or catch the bus or metro from close by.
I really enjoyed this hostel. It was clean, both the rooms and the bathrooms are in good conditions. The beds all have curtains that give you much appreciated privacy when sharing a space… the hostel staff is kind, funny and helpful. The Yellow bar is a great vibe with good drinks and fair prices. The food is also really good. I highly recommend going for the free pasta from 18:30 – 20:00. You can’t enter the building without a key card or a staff member letting you in, so security is also good.
Great atmosphere and services
I feel good
this was my second hostel ever, so i had no idea what to expect but boy was i suprised! This was honestly an experience that i will never forget, the people i met, the places we went to and rome itself, absolutely amazing!!!
YellowSquare Rome made our trip unforgettable. Traveling with my best friend, I felt completely safe and comfortable letting loose and soaking in the experience, something I didn’t expect to feel so easily in a foreign country. The setup of the hostel is brilliant: social, vibrant, and welcoming without ever feeling chaotic or unsafe. The rooms were clean, the vibe was electric, and every space felt thoughtfully designed.
Special shoutout to the bar staff, they made our nights feel like events of their own. Friendly, fun, and full of great recommendations (and drinks), they really elevated the entire experience. Between the atmosphere, the people we met, and the memories made, YellowSquare will forever hold a special place in my heart.
The hostel was good with a great vibe and heaps going on over at the bar with cheap drinks. However my room was extremely dirty with odd stains on the walls, mold in the bathroom and the shower curtain fell on my head. The staff also felt standoffish whenever i asked them where something was.
I’ve stayed in different hostels around the world and even though it looks very modern, the arrangement of the rooms and having 2 different buildings makes it difficult to connect with other travelers, which ot is important when you are solo traveling. Also the service was not great from the staff, they should be able to help you have a great experience in this place you are visiting and you know nothing about this place, they should be the experts to give you advise, in which their answer to me was I don’t know. Internet was more helpful than them.
I had a great time and i could work with no problem! the hostel is more like a hotel with shared bedrooms, because the spaces arente very sharable if youre a solo traveler, but it delivers! I liked the experience and the staff was always happy and very helpful. The kitchen was very very nice and the wifi was ok for the amount of people staying. Im happy overall
Got a room on ground floor
All the noise kept coming in rooms until 2 am
The AC on whole ground floor was down and the reception did not let me know when i checked in. Spent a night in a hot room and got no concession for it.
Next day i had to pack everything check out at 10 and check back in for a room on 3rd floor instead.
The first room i had, bidet was broken and rooms are also a bit small.
I had a very lovely stay at the hostel. Could not recommend it more as it’s exactly what a good hostel should be in my opinion. Great service, clean, good location even if it wasn’t in the centre. Nice rooms. Had a great time, thanks a lot<3
The rooms got cleaned daily, my room got a own bathroom with shower, shampoo, toilet, storage for toothbrush etc.. Really social hostel and every day a cool activity. And free pasta from 8-9pm!
Since my first visit in May of 2024 I’ve come back here many times. The friendly atmosphere, three bars and rooftop pool make it such a fun stay. The location is perfect and I really appreciate the planned activities.
Thinking in coming back to this hostel!!
Really Nice and great young people environment
Met the best people at this hostel, so easy to be social and talk to people here and the staff are some of the coolest people I’ve met.
Really great place to stay for a social trip to Rome. Great for solo travelers to meet new people.
Clean hostel, with well planned activities. Stayed in a 4 bed female dorm which was fine, had air conditioning and in suite bathroom. The window could also be opened. Although clean, the bathroom needs better ventilation and the toilet’s water tank makes a lot of noise.
– Location – the hostel is about 50 minutes walking/20 minutes by metro from the central station
– Cleanliness – the dorms are cleaned everyday
– Activities – activities organised for guests
– Kitchen – kitchen has free pasta and cereal and is generally clean
Had an all girls dorm. One girl brought a guy back with her. That was fun. Immediately booked a hotel because I realised I’m just too old for hostel life 😂
The actual hostel was great, the beds were comfortable me and ample locker space. The free dinner was also a nice bonus. However, the pool was closed for a whole day ‘for maintenance’ while I was there which was annoying, because I had only booked this hostel for it. There seemed to be no maintenance happening. There is also space for a curtain to be put on – it would make the rooms that bit better!
I get that it may be fun if you wanna stay for longer but for just a place to sleep it was a bit expensive…
This was my first hostel experience. I will always return to YellowSquare, this was the best experience I ever had. Nice hostel, very clean and neat. The people were super nice. The bar that comes with the hostel is 10/10 to meet new people. The bar is set in the sky for any other hostels now. 🙂
This was my first solo international trip and was really conscious about the place where l would live…gladly l got the best place and would recommend everyone who visits Italy. It had the best bedding, bathroom and most importantly the staffs . Cannot wait to be back to the place 😩
It was in a friendly area near a metro stop. Events varied to give everyone something to enjoy. Beds were comfortable but quite squeaky. Shower leaked slightly but was well working. Staff were amazing and friendly
The staff was really nice and helpful, and the rooms were clean and nice.
The hostel was very social, everyone was very friendly and I quickly made friends as a solo traveler which was great! The rooftop pool and bar were lovely and the room was nice, amazing vibes. Only thing I’d say is it’s a bit far from the city, but there were regular buses.
I stayed for five days in Florence, and this was a great hostel: the staff’s members are doing their job perfectly and there is nothing to say about the provided services. That’s perfect for me !
If one improvement could be done, it would be concerning the washing of the dishes in the kitchen. Nothing really concerning, but I never found any towel to dry my personal dishes during my stay.
That’s the only thing I could think about : I spent good nights and ate good food in this good hostel, that I absolutely recommend.
+39 06 49382682