Work with us

Yellowsquare is hiring a Customer Service Assistant! We’re searching for a proactive, open-minded individual who can add a touch of personality and warmth to our Yellow vibe as a Customer Service Assistant. If you thrive in a fast-paced, social environment and love helping people, this is the perfect opportunity for you!

This role is based at our headquarters in Rome, Italy, where we have our main offices. You will join our Sale and Customer care team!  From here, we offer remote support to all our Squares based in Rome, Milan and Florence. 

What You’ll Do

• Assist guests with reservations, queries, and complaints
• Manage and respond to guest reviews
• Communicate effectively across different YellowSquare locations
• Support internal teams by distributing key information
• Work closely with a supervisor to navigate various customer service scenarios

What You Need

• Strong teamwork skills – You collaborate well with others
• Flexibility – Ready to adapt to different shifts and schedules 
• A passion for customer service – You love making people feel welcome
• Excellence in English and another language and at least a B2 level in Italian
• Strong excel skills
• Positive, problem – solving skills 
• Codice Fiscale + all the necessary documents to be hired in Italy

What We Offer

• Internship (Stage/Tirocinio) – 3 to 6 months 
• International office located between Termini and Castro Pretorio (no smart working for the duration of the internship) 
• Full-time: 40 hours per week (Monday – Friday) 
• Yellowcredits 
• Satispay – meal vouchers 
• Compensation: €800 gross per month 
• Possibility of a contract after the internship
• A vibrant, international work environment

Ready to bring your energy, creativity, and customer service skills to YellowSquare? Apply now and let’s make travel unforgettable! 

Send us your CV to jobs@yellowsquare.com and answer the following questions: 

• Do you currently live in Rome or already have accommodation?
• Are you available immediately to join our team?
• Can you speak English and Italian fluently + a third language?
• Have you ever stayed in a hostel before?
• Are you open to an internship (stage/tirocinio) with a stipend of €800/month?
• Do you have all the necessary documents to be hired in Italy?

We are hiring a Junior Data Analyst!

YellowSquare is a chain of vibrant hostels in Italy, where travel, community, and creativity come together. We’re more than just a place to stay—we offer unique experiences, social events, and a dynamic environment for travelers from all over the world.

As we continue to grow, data plays a crucial role in optimizing our operations, improving guest experiences, and making strategic decisions. That’s where you come in!

Are you passionate about data and eager to turn insights into action? Do you thrive in a dynamic, innovative, and fast-paced environment? If so, YellowSquare is the perfect place for you!

This Data Analyst role is based at our headquarters in Rome, Italy, where we have our main offices. From here, we offer remote support to all our Squares based in Rome, Milan and Florence. 

What You’ll Be Doing:

• Collect, clean, and analyze data to drive informed decision-making across departments.
• Develop and maintain interactive dashboards and reports to monitor key performance indicators (KPIs).
• Identify trends, patterns, and insights to optimize business operations and improve efficiency.
• Design and implement scripts to automate background processes and streamline workflows.
• Ensure data accuracy and integrity through rigorous validation and quality control checks.
• Collaborate with the other departments and non-technical stakeholders to understand their needs, simplify complex data insights, and drive informed decision-making.

What We’re looking for:

• Master’s degree in Data Analytics or a related field
• Analytical Mindset
• Tech-Savvy: Proficiency in Excel/Google Sheets, Python, and SQL
• Problem-Solving Skills: You enjoy finding creative solutions based on data insights
• Communication Skills: Ability to present complex information in a simple, understandable way
• Flexibility: You can adapt to a fast-paced environment and work both independently and within a team
• Fluency in English and Italian
• Scripting skills for simple processes
• Familiarity with API calls

What We offer:

• A dynamic, community-driven work environment where no two days are the same;
• The chance to collaborate with a young, international team;
• Opportunities to grow and develop your data analytics skills;
• Competitive compensation and benefits package;
• A 5th level from the CCNL-Tourism; €21.279,02
• Meal vouchers
• Paid vacations;
• Initial fixed-term full-time contract, 6 months (don’t worry, we are not planning to send you away after 6 months, we just want you to get to know us and vice versa before prolonging your contract);
• Working from Home 1 day per week
• Incentives Plan;
• Referral program;                                                                
• YellowCredits 🙂;

Here at YellowSquare we firmly believe in our values, which are community, enthusiasm and positivity, inclusion and respect, curiosity and open mindedness, eco-consciousness and women empowerment. Do these values resonate with you? 

Do you want to join the team? If so, send your updated CV and motivation letter to jobs@yellowsquare.com

Are you keen on hostels? Is wanderlust your mantra? Do you love to be surrounded by international buddies? If your answers are YES, probably you are on the right web page.
YellowSquare is looking for Square Enthusiasts for the YellowSquare in Rome.
Our Enthusiasts are in charge of creating unforgettable memories to our guests’ stay.
We strongly believe in the balance between work and private life and we promote a fun and stimulating work environment. We love proactive people, motivated to learn new skills and overcome new challenges.

What does the Square Enthusiast does?:

• Dealing with guests and their questions and personal requests
• Welcoming the guest and processing their Check-in and Check-out
• Interacting with customers, taking orders, preparing drinks and serving food
  Preparing bills and taking payments
• Providing concierge services, such as promoting events and activities at the hostel and providing information about local amenities and attractions
• Works as part of a team, supported by colleagues

Requirements:

• Previous experience in similar roles (ie Receptionist and/or Bartender/Barista), at least 1 year experience
• Ability to collaborate within a team and other departments;
• Flexibility to work on a shift schedule on any day and time of the week from Monday to Sunday.
• Excellence in customer service;
• Highly proficient in spoken English;

We Offer:

• Competitive compensation and benefits package
• Paid Vacations
• Initial fixed-term contract, 3 months contract
• Company canteen
• Full time or also Part Time Contract
• Young and dynamic work environment
• Incentives Plan
• Referral program
• Employees and Friends Discounts
• YellowCredits 🙂 
• Great environment and learning opportunities
• Career Growth and advancement
• Great support for candidates coming from abroad

Do you want to join the team? If so, send your updated CV and motivation letter to jobs@yellowsquare.it

Per la nostra sede di Firenze – Viale Redi, cerchiamo un Manutentore part-time, capace di gestire diversi tipi di interventi: dall’elettrico al meccanico, dall’idraulico alla manutenzione generale. Se ti piace lavorare in un ambiente dinamico e internazionale, potresti essere la persona giusta!

Cosa farai:

• Assicurarti che le strutture dell’ostello siano sicure e funzionanti.
• Eseguire interventi di manutenzione ordinaria
• Controllare e riparare gli impianti.
• Seguire e aggiornare il piano di manutenzione preventiva mensile.
• Segnalare al management eventuali attrezzature obsolete o da sostituire.
• Prenderti cura degli spazi verdi esterni.
• Gestire un piccolo inventario di ricambi, se necessario.

Cosa cerchiamo:

• Competenze in ambito elettrico e meccanico.
• Conoscenza delle tecniche di manutenzione e riparazione.
• Capacità di affrontare nuovi problemi in autonomia.
• Buona organizzazione del lavoro.
• Attitudine al lavoro di squadra.

Cosa offriamo:

• Contratto part-time a tempo determinato (3 mesi), con possibilità di proroga se la collaborazione funziona.
• Retribuzione secondo il livello 5 del CCNL Turismo (Full-time: €21.279,02 annui, riproporzionato in base alle ore lavorate).
• Mensa aziendale
• Piano incentivi
• YellowCredits 🙂

Orario: 3 giorni a settimana (sabato e domenica + un terzo giorno variabile), per un totale di 24 ore settimanali.

Se ti piace l’idea di far parte di un team giovane e internazionale, invia la tua candidatura a jobs@yellowsquare.com

Are you keen on hostels? Is wanderlust your mantra? Do you love being surrounded by international friends? If your answer is YES, you’re probably on the right web page.

YellowSquare is looking for Square Enthusiasts for our YellowSquare hostel in Milan.

Our Enthusiasts are responsible for creating unforgettable memories during our guests’ stay.

We strongly believe in balancing work and personal life while promoting a fun and stimulating work environment. We love proactive people who are motivated to learn new skills and take on new challenges. 

This is not your typical 9-to-5 job. As a Square Enthusiast, you’ll be juggling different roles between reception work and bartending, keeping things fresh, fun, and definitely never boring! One day you might be working in reception getting to meet and greet all the guests, the next day you will be shaking up cocktails and serving drinks until 3:30 a.m. on one of our legendary party nights.

What you’ll be doing:

• Welcoming guests with a smile, checking them in, and handling check-outs
• Serving up coffee and drinks, chatting with guests, and being the life of the party behind the bar.
• Promoting hostel events and local experiences to make our guests’ stay unforgettable.
• Jumping in to help with whatever comes up—whether it’s a question about Milan or a last-minute event.
• Being part of a super supportive team that’s got your back! 

Requirements:

• Previous experience in similar roles (ie Receptionist and/or Bartender/Barista), at least 1 year experience
• Ability to collaborate within a team and other departments;
• Flexibility to work on a shift schedule on any day and time of the week from Monday to Sunday with shifts that go either from 7-8 am until 15-16 pm and from 16-17 pm until 01 am. 
• Excellence in customer service;
• Highly proficient in spoken English and Italian 
• Do you feel that you don’t have enough experience but your energy and commitment definitely compensates for it? Reach out and show us why your energy makes you the perfect fit, even without tons of experience. We’re excited to see what you bring! 

What we offer:

• A dynamic, community-driven work environment where no two days are the same
• The chance to meet travelers from all over the world
• A team that works hard but loves to have fun together
• Competitive compensation and benefits package
• A 5th level from the CCNL-Tourism 
• For a Full time we offer a gross annual salary of €21,279, distributed over twelve months/payments per year. You can expect an approximate average net monthly salary of €1400,00. Additionally, you will receive extra compensation for any hours worked during nights, Sundays, or bank holidays.
• Paid Vacations
• Initial fixed-term contract, 3 months contract (don’t worry, we are not planning to send you away after 3 months, we just want you to get to know us and vice versa before prolonging your contract).
• Company canteen
• Full time or also Part Time Contract
• Incentives Plan
• Referral program
• Employees and Friends Discounts
• YellowCredits 🙂
• Great environment and learning opportunities
• Career Growth and advancement
• Great support for candidates coming from abroad

Do you want to join the team? If so, send your updated CV and motivation letter to jobs@yellowsquare.it

Per la nostra sede di Firenze – Viale Redi, cerchiamo un Manutentore part-time, capace di gestire diversi tipi di interventi: dall’elettrico al meccanico, dall’idraulico alla manutenzione generale. Se ti piace lavorare in un ambiente dinamico e internazionale, potresti essere la persona giusta!

Cosa farai:

• Assicurarti che le strutture dell’ostello siano sicure e funzionanti.
• Eseguire interventi di manutenzione ordinaria
• Controllare e riparare gli impianti.
• Seguire e aggiornare il piano di manutenzione preventiva mensile.
• Segnalare al management eventuali attrezzature obsolete o da sostituire.
• Prenderti cura degli spazi verdi esterni.
• Gestire un piccolo inventario di ricambi, se necessario.

Cosa cerchiamo:

• Competenze in ambito elettrico e meccanico.
• Conoscenza delle tecniche di manutenzione e riparazione.
• Capacità di affrontare nuovi problemi in autonomia.
• Buona organizzazione del lavoro.
• Attitudine al lavoro di squadra.

Cosa offriamo:

• Contratto part-time a tempo determinato (3 mesi), con possibilità di proroga se la collaborazione funziona.
• Retribuzione secondo il livello 5 del CCNL Turismo (Full-time: €21.279,02 annui, riproporzionato in base alle ore lavorate).
• Mensa aziendale
• Piano incentivi
• YellowCredits 🙂

Orario: 3 giorni a settimana (sabato e domenica + un terzo giorno variabile), per un totale di 24 ore settimanali.

Se ti piace l’idea di far parte di un team giovane e internazionale, invia la tua candidatura a jobs@yellowsquare.com

Are you a natural leader who thrives in organized chaos and loves being at the heart of the action? Do you know how to motivate teams, solve problems with a smile, and support operations from the ground up?

YellowSquare is landing in Athens—and we’re looking for a Square Deputy, the right hand of our Square Lover (General Manager), to help bring the Square experience to life in Greece. 

If you haven’t heard about us yet, let us introduce ourselves: YellowSquare is more than just a hostel chain, it’s a dynamic and ever-growing network of spaces in Rome, Milan, Florence and now, for the first time we are expanding beyond Italy. But here’s the thing: we’re not just a place to stay—we’re a Square. YellowSquare is a hub where travelers and locals connect, exchange ideas, and build meaningful experiences. Our goal? To redefine hospitality by making it immersive, social, and unforgettable.

Why join us? 

• Be part of a flagship opening in Athens and help set the standard for future YellowSquare locations in Greece.
• Work closely with a passionate, international team that values creativity, community, and collaboration.
• Grow with us: this role offers room to develop into future leadership opportunities. 
• Enjoy a dynamic work environment, excellent fringe benefits, and a permanent full-time contract.

Who are we looking for?

We need a proactive, hands-on hospitality professional who knows how to balance people, process, and performance. You’ll be the operational go-to person when the Square Lover isn’t around—and their trusted partner when they are.

You should have:

• 5+ years of experience in hospitality, with at least 2 in a supervisory or assistant manager role
• Strong team coordination and communication skills
• Fluency in English & Greek (Italian is a plus!)
• A knack for problem-solving and staying cool under pressure
• A people-first mindset with an eye for guest experience and team wellbeing
• Comfort with digital tools, booking systems, and hospitality tech
• Previous hostel experience is a big bonus 🙂

What You’ll Be Responsible For:

• Supporting the Square Lover in overseeing all departments: Reception/Bar, Kitchen, Housekeeping, and Maintenance
• Being a daily point of reference for team members—ensuring tasks are clear, spirits are high, and operations run smoothly
• Monitoring service standards, helping resolve guest issues, and ensuring the Square vibe is always alive
• Coordinating shifts, schedules, and workflows to keep everything moving
• Assisting with admin tasks, reporting, inventory, and compliance with local regulations

This role is perfect for someone who wants to step into a leadership position while staying grounded in the day-to-day heartbeat of a vibrant hospitality space.

If you’re ready to be part of an exciting international adventure and help us build something new in Athens, we want to hear from you!

👉 Send your CV and a short motivation letter to jobs@yellowsquare.com

Are you an experienced hospitality leader with a passion for creating vibrant, community-driven spaces? Do you excel in dynamic environments where innovation and guest experience go hand in hand?

YellowSquare is coming to Greece.

If you haven’t heard about us yet, let us introduce ourselves: YellowSquare is more than just a hostel chain, it’s a dynamic and ever-growing network of spaces in Rome, Milan, Florence and now, for the first time we are expanding beyond Italy. But here’s the thing: we’re not just a place to stay—we’re a Square. YellowSquare is a hub where travelers and locals connect, exchange ideas, and build meaningful experiences. Our goal? To redefine hospitality by making it immersive, social, and unforgettable.

As we open our first location in Athens, we are looking for a Square Lover – General Manager to lead operations, build a strong team, and set the foundation for future YellowSquare locations across Greece. This is a unique opportunity to shape our expansion, drive performance, and bring our vision to life in a new market.

Why join us?

• • Lead a flagship opening. You will establish and oversee our first Square in Greece, setting the standard for future locations.
  • Drive growth. As we expand, you’ll play a key role in launching and managing new properties.
  • Be part of an international team. We believe in smart leadership, collaboration, and crafting exceptional guest experiences.
  • Salary based on experience, excellent fringe benefits and permanent full time contract.

If you’re a results-driven hospitality professional with a deep understanding of operations, team leadership, and guest engagement, we’d love to hear from you.

Who are we looking for?

We need a proactive leader with a deep understanding of the hospitality industry—someone who thrives in fast-paced environments and knows how to create unforgettable guest experiences. 

• 10+ years of experience in the hospitality sector of which 5 in a similar role. 
• Strong managerial skills, with experience overseeing teams of 25-30 people
• Fluent in English & Greek (Italian is a nice plus!)
• Expertise in Greek bureaucracy and a solid understanding of how things work in Greece. 
• A problem solver with a hands-on approach—we need someone who doesn’t just manage but makes things happen
• Tech-savvy mindset – comfortable with digital tools, software, and IT systems to efficiently manage operations
• A hostel veteran 🙂
• This role requires a true people person—someone who is naturally approachable, earns trust, and inspires confidence among both the team and guests.

You should be someone who truly embodies our core values—a strong sense of community, a commitment to inclusion and respect, a passionate and enthusiastic mindset, an open-minded approach, eco-conscious awareness, and a dedication to gender equality. These principles define YellowSquare, and we’re looking for a leader who will bring them to life every day.

What You’ll Be Responsible For:

• Overseeing and coordinating all Square teams – including Kitchen, Bar/Reception, and Maintenance – ensuring smooth daily operations and a great experience for both guests and staff.
• Collaborate closely with the YellowSquare office based in Rome and all departments, including People, Finance, Creative, Innovation, and Vision, ensuring seamless communication and alignment across all areas.
• Acting as the first point of contact for employees – supporting, guiding, and motivating your team while fostering an inclusive and dynamic work environment.
• Implement innovative methods and strategic approaches to optimize overall performance, fostering a culture of continuous improvement and efficiency.
• The Square Lover is responsible for handling crises, whether it’s managing difficult guest situations, resolving internal conflicts, or responding to unexpected emergencies. 
• Maintaining compliance with Greek regulations and local bureaucracy – ensuring the Square operates smoothly and legally, with a deep understanding of business and operational requirements in Athens.

This is more than just a management role—it’s a leadership opportunity to build something from the ground up, inspire your team, and create an unforgettable Square experience. 

If you’re ready to take on this challenge and become the first face of YellowSquare in Greece, we’d love to hear from you! Apply now and let’s build something incredible together.

Do you want to join the team? If so, send your updated CV and motivation letter to jobs@yellowsquare.com